Return Policy
Return Policy
We stand behind the quality of our products and are pleased to offer a 35-day money back guarantee. In the event our product is defective and/or you are not completely satisfied, simply return the product with your proof of purchase (i.e.: receipt, Bill of Sale, UPC code, photos of the product, plus the production date code that is stamped on the product) within 35 days from receipt of the package to receive your refund. Refund excludes processing, shipping, and handling charges.
Contact our Customer Service Department toll-free 1-888-KALORIK or by email at service@kalorik.com for a Return Merchandise Authorization number and return instructions. We will respond within 48 hrs (Monday through Friday) on all requests. Reach us Monday to Thursday 9am – 5pm, and Friday 9am – 4pm.
Return Shipping
To return your product, mail it to:
Kalorik
16175 NW 49th Avenue,
Miami Gardens, FL 33014
United States.
You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. You may use the carrier of your choice. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Write the Return Merchandise Authorization number given to you by Customer Service on your mailing label. Our return mailing address is:
Kalorik
16175 NW 49th Avenue
Miami Gardens, FL 33014
United States
For your security, please return your package with an insured carrier (e.g.: UPS, FedEx, USPS Parcel, Canada Post, Purolator) and retain a receipt for your records. This will protect you in the event that the item ID is damaged or lost in transit.
International Refund Policy:
There are no refunds or exchanges for International Orders.
For questions or comments regarding your return, call toll free: 1-888-KALORIK, email customersupport@kalorik.com, or mail us at 16175 NW 49th Ave, Miami Gardens, FL 33014.
Once your return is received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you as to whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
Our Guarantee
Your satisfaction is 100% guaranteed. If you are dissatisfied with any merchandise from Team International Group of America, Inc. DBA Kalorik for any reason, simply return items within 35 days for an easy refund of your purchase price, excluding shipping and handling.
Return Information
Our policy lasts 35 days. After 35 days, you will no longer be eligible for a refund or exchange.
If within the 35-day return period, please contact the customer service team at service@kalorik.com or call us at 888-Kalorik to initiate a return.
To complete your return, we require a receipt or proof of purchase.
Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Team International Group of America, Inc. DBA Kalorik via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).
Refund Policy
Once your return is received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you as to whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
We stand behind the quality of our products and are pleased to offer a 35-day money back guarantee. In the event our product is defective and/or you are not completely satisfied, simply return the product with your proof of purchase (i.e.: receipt, Bill of Sale, UPC code, photos of the product, plus the production date code that is stamped on the product) within 35 days from receipt of the package to receive your refund. Refund excludes processing, shipping, and handling charges.
Contact our Customer Service Department toll-free 1-888-KALORIK or by email at service@kalorik.com for a Return Merchandise Authorization number and return instructions. We will respond within 48 hrs (Monday through Friday) on all requests. Reach us Monday to Thursday 9am – 5pm, and Friday 9am – 4pm.
Return Shipping
To return your product, mail it to:
Kalorik
16175 NW 49th Avenue,
Miami Gardens, FL 33014
United States.
You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. You may use the carrier of your choice. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Write the Return Merchandise Authorization number given to you by Customer Service on your mailing label. Our return mailing address is:
Kalorik
16175 NW 49th Avenue
Miami Gardens, FL 33014
United States
For your security, please return your package with an insured carrier (e.g.: UPS, FedEx, USPS Parcel, Canada Post, Purolator) and retain a receipt for your records. This will protect you in the event that the item ID is damaged or lost in transit.
International Refund Policy:
There are no refunds or exchanges for International Orders.
For questions or comments regarding your return, call toll free: 1-888-KALORIK, email customersupport@kalorik.com, or mail us at 16175 NW 49th Ave, Miami Gardens, FL 33014.
Once your return is received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you as to whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
Our Guarantee
Your satisfaction is 100% guaranteed. If you are dissatisfied with any merchandise from Team International Group of America, Inc. DBA Kalorik for any reason, simply return items within 35 days for an easy refund of your purchase price, excluding shipping and handling.
Return Information
Our policy lasts 35 days. After 35 days, you will no longer be eligible for a refund or exchange.
If within the 35-day return period, please contact the customer service team at service@kalorik.com or call us at 888-Kalorik to initiate a return.
To complete your return, we require a receipt or proof of purchase.
Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Team International Group of America, Inc. DBA Kalorik via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).
Refund Policy
Once your return is received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you as to whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.